feat(tools): add Intercom tool integration (#4256)#5171
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bryanadenhq merged 4 commits intoaden-hive:mainfrom Feb 28, 2026
Merged
feat(tools): add Intercom tool integration (#4256)#5171bryanadenhq merged 4 commits intoaden-hive:mainfrom
bryanadenhq merged 4 commits intoaden-hive:mainfrom
Conversation
Register INTERCOM_ACCESS_TOKEN in INTEGRATION_CREDENTIALS for the 8 Intercom tools (search/get conversations, contacts, notes, tags, assignment, teams). Tool implementation follows in subsequent commits.
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Hi @Ttian18, only one minor change for this, thanks! Additionally, please include a simple readme for the tools in this pr. Thanks!
| def intercom_assign_conversation( | ||
| conversation_id: str, | ||
| assignee_id: str, | ||
| assignee_type: str = "admin", |
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assignee_type is calidated on line 536 but is never passed to client.assign_conversation(), please remove it or pass it through.
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Fixed — assignee_type is now passed through to _IntercomClient.assign_conversation() and included in the API payload. Added tests for both default "admin" and explicit "team" values. Also added the README and an Intercom health checker for the credential registry.
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…aden-hive#4256) - Pass assignee_type from intercom_assign_conversation tool function through to _IntercomClient.assign_conversation() and into the API payload - Add tests for assignee_type="team" passthrough at client and tool levels - Add tool README with setup, usage examples, and error handling Addresses PR aden-hive#5171 review feedback from @bryanadenhq Co-Authored-By: Claude Opus 4.6 <noreply@anthropic.com>
…aden-hive#4256) - Pass assignee_type from intercom_assign_conversation tool function through to _IntercomClient.assign_conversation() and into the API payload - Add tests for assignee_type="team" passthrough at client and tool levels - Add tool README with setup, usage examples, and error handling Addresses PR aden-hive#5171 review feedback from @bryanadenhq
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…4256) Add IntercomHealthChecker (subclass of OAuthBearerHealthChecker) and register it in HEALTH_CHECKERS so the credential registry completeness test passes in CI.
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Thanks for updating and contributing!
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…aden-hive#4256) - Pass assignee_type from intercom_assign_conversation tool function through to _IntercomClient.assign_conversation() and into the API payload - Add tests for assignee_type="team" passthrough at client and tool levels - Add tool README with setup, usage examples, and error handling Addresses PR aden-hive#5171 review feedback from @bryanadenhq
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Description
Add Intercom tool integration with 8 MCP tools for managing conversations,
contacts, tags, and team assignment via Intercom API v2.11.
Type of Change
Related Issues
Fixes #4256
Changes Made
intercom_toolpackage with_IntercomClientwrapping Intercom REST API v2.11intercom_search_conversations,intercom_get_conversation,intercom_get_contact,intercom_search_contacts,intercom_add_note,intercom_add_tag,intercom_assign_conversation,intercom_list_teamstools/__init__.pycredential handling, and credential spec
Testing
uv run pytest tools/tests/ -v)uv run ruff check && uv run ruff format --check)Checklist