Deslicer AB Company Registration Number: 559498-4626 Last Updated: May 27, 2026
This repository contains the official legal documentation for Deslicer AB and its services. All documents are publicly available and represent the current terms and conditions, policies, and legal commitments governing Deslicer's relationships with customers, partners, and users.
Master service agreement terms applicable to all Deslicer Offerings, including:
- Subscription models and payment terms
- Service delivery and availability
- Security and data protection framework
- Intellectual property rights
- Warranties and limitations of liability
- Termination and dispute resolution
Service-specific terms and conditions for individual Deslicer Offerings:
- Deslicer AI - Multi-agent system for log management and observability optimization
- Deslicer DevOps - CI/CD and automation for configuration assets
- Deslicer Automation Platform - Configuration management and orchestration platform
GDPR-compliant data processing terms for customers in EMEA and APAC regions, including:
- Roles and responsibilities (Controller/Processor)
- Processing scope and data categories
- Security measures and subprocessor management
- Data subject rights assistance
- International data transfer mechanisms
Comprehensive support and maintenance terms covering:
- Support program tiers (Standard, Premium, Enterprise)
- Severity levels and response targets
- Support channels and escalation procedures
- Customer responsibilities
- Standard EULA Disclaimers - Standardized warranty disclaimers and liability limitations referenced across all EULAs
- Privacy Policy - How we collect, use, and protect personal data
- Subprocessor List - Current list of third-party subprocessors
- Subprocessor Change Notifications - RSS feed for subprocessor updates
International data transfer mechanisms for GDPR/UK GDPR compliance:
Deslicer's public corporate policies demonstrating commitment to ethical business practices:
- Corporate Social Responsibility Policy
- Environmental and Sustainability Policy
- Supplier Code of Conduct
Security documentation and exhibits for Deslicer Offerings:
- Baseline security measures are described in section 7 of the General Terms
- Offering-specific security exhibits will be published as they become available
Documentation of Deslicer's compliance with regulatory frameworks:
Email: legal@deslicer.com Subject Line Format: "Legal: [Your Topic]"
Email: legal@deslicer.com Subject Line: "DPA Execution Request" or "Data Protection Question"
Email: security@deslicer.com For Incidents: Use subject line "SECURITY INCIDENT"
Email: compliance@deslicer.com Topics: CSR, environmental reporting, supplier compliance
Website: www.deslicer.com Support Portal: Available to active customers
- Review Core Terms: Start with General Terms and Specific Terms
- Data Protection: Review the DPA and execute if required
- International Transfers: Check if you need data transfer addenda
- Support: Understand your support entitlements in Support Terms
- Review the applicable EULA for the Deslicer Offering you're using
- See eula/offerings/ for commercial products
- See eula/oss/ for open source projects
- Review applicable EULAs for integration or development
- Check privacy materials if handling Personal Data
- Review security exhibits for security requirements
All changes to legal documents are tracked via Git commits. You can:
- View commit history: Click on any document and view "History" on GitHub
- Subscribe to changes: Watch this repository or subscribe to the commit feed
Subscribe to subprocessor changes via RSS:
- Feed URL: https://github.com/deslicer/legal/commits/main.atom
- Filter commits affecting
privacy/subprocessors.md
For material changes to terms and conditions:
- Customers will be notified via email to the contact address on file
- Changes typically take effect 30 days after notification (unless otherwise specified)
- Continued use of Services after the effective date constitutes acceptance
These terms are effective as of the "Last Updated" date shown in each document. For executed agreements, the version in effect at the time of execution governs unless otherwise agreed.
All documents are provided in English. In case of conflict between English and translated versions, the English version prevails.
Unless otherwise specified in individual documents:
- Governing Law: Swedish law
- Jurisdiction: Stockholm District Court (Stockholms tingsrätt)
- Entity: Deslicer AB, Swedish company registration number 559498-4626
In case of conflict between documents:
- Executed written agreements (highest)
- Specific Terms for applicable Offering
- General Terms
- EULAs and other referenced documents
- Website: www.deslicer.com
- Documentation: Technical documentation and user guides available to customers
- Support Portal: Available to active customers with valid subscriptions
- GitHub: This repository is the official source for Deslicer legal documentation
legal/
├── compliance/ # Regulatory compliance materials
├── privacy/ # Privacy policy, cookie policy, and subprocessor list
├── dpa/ # Data Processing Agreement and addenda
├── eula/ # End User License Agreements
│ ├── common/ # Common EULA modules
│ ├── offerings/ # Commercial offering EULAs
│ └── oss/ # Open source project EULAs
├── general-terms/ # General Terms and Conditions
├── media/ # Images and logos
├── policies/ # Corporate policies (CSR, environmental, supplier)
├── security-exhibits/ # Security documentation
├── specific-terms/ # Offering-specific terms
└── support-terms/ # Support and maintenance terms
Contact legal@deslicer.com with subject "DPA Execution Request" and provide:
- Your legal entity name and address
- Company registration number
- Contact person details
- Whether you need data transfer addenda (EU SCCs, UK IDTA)
- Watch this repository on GitHub
- Subscribe to the commit feed: https://github.com/deslicer/legal/commits/main.atom
- Ensure your email is current in your customer account
Yes, the General Terms apply to all Deslicer Offerings. Each Offering also has Specific Terms that provide additional service-specific provisions.
Enterprise customers may negotiate certain terms. Contact legal@deslicer.com to discuss custom requirements.
Historical versions are available via Git commit history. Click "History" on any document to view previous versions.
The legal documents in this repository are © 2026 Deslicer AB. All rights reserved.
These documents are provided for informational and reference purposes. They represent Deslicer's standard terms and conditions. Use of Deslicer services is subject to executed agreements incorporating these terms.
Maintained by: Deslicer AB Legal Team Repository: https://github.com/deslicer/legal Version: 1.0 (main branch)