Online Community Working Group

active/online-community.md

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+# Online Community Working Group
+
+## Scope of responsibilities
+
+This group exists to support the official community platforms and those in elevated roles on those platforms.
+
+The [Django Forum](https://forum.djangoproject.com/) and the [Django Discord](https://discord.gg/xcRH6mN4fa) are core parts of the community and those that provide help and moderate these platforms take significant time from their day to help others.
+We can support them through training and taking action to make their lives easier.
+
+The broad goals of the group are:
+  - Facilitate and centralise discussion between moderators and admins on the various platforms.
+  - Coordinate efforts for training and processes around moderation.
+  - Provide support to improve the platforms to lighten moderation and admin workloads.
+  - Provide training and support to the wider community on how to use the platforms effectively.
+  - Ensure that our online communities are welcoming and safe spaces.
+
+### What actions are you proposing the WG be allowed to take directly?
+  - Creation and management of processes related to community platforms. Examples of these processes include:
+    - Proposals for adding/removing moderators & other roles and the adding/removing of roles directly.
+    - Training for moderators & other roles as required.
+    - Ensuring moderation is consistent across teams and platforms.
+  - Taking ideas from the community to improve the community spaces.
+
+### Which actions will the WG take back to the Board for votes?
+  - Proposals to trial a new platform.
+  - Proposals to migrate to a new platform.
+  - Proposals to retire an existing platform that is in use.
+  - Budget requests to improve existing platforms.
+
+There are a lot of potential ideas in this space. Part of the WG will be setting up a process to take ideas and have a backlog of these ideas.
+
+### Delegated responsibilities
+
+With regards to Django Software Foundation responsibilities and resources, the members of group are assigned:
+
+- Administrator Privileges on approved community platforms with the following conditions to create redundancy and protect the community from any single person holding too much power.
+  - A single member may not have Administrator Privileges on all platforms.
+  - Each platform has a minimum of two members with Administrator Privileges.
+
+## Initial membership
+
+- Chair: Andrew Miller
+- Co-Chair: TBD
+- Board Liaison: Tom Carrick
+- CoC Liaison: Dan Ryan
+- Other members:
+  - Patryk Bratkowski
+  - Natalia Bidart
+  - Ben Cardy
+
+
+## Future membership
+
+Anyone can join, however they must be active on one of the community platforms for at least 3 months or nominated by a DSF Individual member.
+
+### Expressing Interest
+
+Send one of the WG members a message on Discord or the Forum. A form will be made available in a public space with the following questions:
+
+* Usernames on the Forum/Discord.
+* Why they want to join.
+* What experience and skills they bring to the WG.
+
+### Membership Conditions
+
+  - New members may self-nominate.
+  - Members will serve for a one year term. At the end of this term, they need to opt into staying involved to keep being a member of the group.
+  - New members will get approved by existing members of the WG.
+  - If any member wishes to leave the group before the end of their term, they can do so by notifying the group.
+  - Members can propose a vote on removing a member from the working group. This needs 50%+1 agreement.
+
+### Roles in within WG
+
+ - Chair/Co-chair: Ideally these two members will be represenatives from separate platforms within the community. This is to ensure the WG remains balanced.
+ - The Code of Conduct WG Liaison is a voting member of this working group that is chosen by the CoCWG from their members.
+ - Board Liaison: Must be an active Board member; may be the same as Chair/Co-Chair, may not be the same as CoC WG Liaison.
+
+## Budget
+
+- How much money or spending discretion do you need?
+  - None to begin with, however budget might get requested over time for supporting the Forum and Discord server. See below for [ideas](#budget-ideas).
+- How do you want that money allocated:
+  - None to begin with.
+
+## Comms
+
+Where will discussions and activities take place?
+
+Suggestions:
+
+- Private Channel in the Discord Server and private category in the forum, possibly also a channel is the DSF slack.
+- This space should be shared with the CoC Commitee or another space for shared comms across platforms.
+
+Meetings: Quarterly video call meeting on Discord.
+
+## Reporting
+
+How and how often will the WG report back to the board?
+  - Quarterly forum post and discord announcement of improvements made to the platforms.
+  - Private quarterly report of improvements made to the platforms to the Board.
+
+
+### Budget ideas
+
+- Training for Moderators & Admins.
+- Hosting fees for bots.
+- Subscription fees for bots.
+- Tools for community management/growth (https://orbit.love).
+- Hosting for the forum.
+- Discord Nitro.