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doc: remove prefix "Premium" of GPT-4.1 to reduce confusion #38735

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@satomic satomic commented Jun 4, 2025

Why:

  • While other models do not have the "Premium" prefix, the prefix "Premium" of GPT-4.1 has caused a lot of misunderstanding, like:
    • Most people who look at this table will understand that there are 2 different models: the (Base) GPT-4.1 as the Base Model and the Premium GPT-4.1 as the Premium Model.
    • Therefore, some customers have asked me "Where can I find the setting to enable the Premium version of GPT-4.1?"

So, please remove this prefix so that it is easier to understand.

What's being changed (if available, include any code snippets, screenshots, or gifs):

  • about-premium-requests.md

Check off the following:

  • A subject matter expert (SME) has reviewed the technical accuracy of the content in this PR. In most cases, the author can be the SME. Open source contributions may require an SME review from GitHub staff.
  • The changes in this PR meet the docs fundamentals that are required for all content.
  • All CI checks are passing and the changes look good in the review environment.

The prefix "Premium" has caused a lot of misunderstanding. Many customers have asked me "Where can I find the setting to enable the Premium version of GPT-4.1?" Therefore, please remove this prefix so that it is easier to understand.
@Copilot Copilot AI review requested due to automatic review settings June 4, 2025 08:39
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Pull Request Overview

This PR removes the "Premium" prefix from the GPT-4.1 model in the premium requests table to reduce customer confusion.

  • Removed the literal "Premium" prefix from the GPT-4.1 model row
  • Ensured consistent naming across the table for better clarity

@github-actions github-actions bot added the triage Do not begin working on this issue until triaged by the team label Jun 4, 2025
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Source Review Production What Changed
copilot/managing-copilot/monitoring-usage-and-entitlements/about-premium-requests.md fpt
ghec
fpt
ghec

Key: fpt: Free, Pro, Team; ghec: GitHub Enterprise Cloud; ghes: GitHub Enterprise Server

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@Sharra-writes Sharra-writes added content This issue or pull request belongs to the Docs Content team copilot Content related to GitHub Copilot and removed triage Do not begin working on this issue until triaged by the team labels Jun 4, 2025
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Thanks for opening a PR! This does seem weird. Let me check and see if there's a reason for "premium" to be there, or if it was just an oversight when the table last got updated.

@Sharra-writes
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@satomic Okay, I looked into this and that "premium" is there very deliberately. It's not that the model is premium, it's that the requests can be either basic or premium, as the article discusses. If users want to enable the "premium version of GPT 4.1," they're fundamentally misunderstanding what premium means in this context, and haven't understood any of the rest of the article. There's a reason the table isn't at the top. The rest of the article is important context. If there's something that you think would make the article clearer, that would be worth talking over, but I'm afraid taking away the word "premium" will do the opposite of reducing confusion for anyone who understands the context.

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satomic commented Jun 5, 2025

@Sharra-writes I think t“Your first instinct tells you that this is a bit Wired” shows that this place is indeed prone to misunderstanding😂

Because we are all Microsoft insiders, we know the answer and can make the right judgment after some thinking times. But assuming we are ordinary customers, according to this table, the Model column in the table is obviously the name of the model that is actually optional in Copilot (in fact, only Premium GPT-4.1 is not), so naturally, customers will think that "Premium GPT-4.1" is also an optional model, which causes misunderstanding. that's why some customers asked me about that.

Of course, I agree that it is worth adding a little explanation here, but I think a better way is to add a superscript [3] and explain it in more detailed text in small print below. Instead of directly adding a prefix like "Premium".

image

@felicitymay
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Hi @satomic - thanks for raising this PR and opening a discussion on how to make this clearer ✨

This is an area of the product and docs that are undergoing rapid change at the moment so I'm going to add a subject matter expert (SME) label which will trigger our internal review process. We'll get back to you as soon as we're able because this is important to get right.

@felicitymay felicitymay added the needs SME This proposal needs review from a subject matter expert label Jun 6, 2025
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github-actions bot commented Jun 6, 2025

Thanks for opening a pull request! We've triaged this issue for technical review by a subject matter expert 👀

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