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  • Nagpur, india
  • 23:46 (UTC +05:30)

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hardikzarbade258-cell/README.md

Hi, I'm Hardik Zarbade

AI-Enabled Operations & Customer Experience Specialist with 3+ years of experience in L2 Support, SME operations, escalation handling, and workflow improvement.

What I Do

  • AI-assisted customer support workflows
  • Prompt engineering for business use cases
  • Resume screening systems
  • QA and call audit analysis
  • Process improvement and automation

Tools I Use

  • ChatGPT
  • Google Gemini
  • Microsoft Copilot
  • GitHub
  • Streamlit
  • Power BI
  • Tableau
  • UiPath

Projects

Absolute Diet Control

AI-based meal planning system using pantry, calories, and budget logic.

AI Resume Screener

Tool to evaluate resumes and shortlist candidates using AI logic.

AI Customer Support Assistant

Automates responses and improves support workflow.

Call Audit & QA Analyzer

Analyzes English call recordings for quality and compliance.

Career Focus

Looking for roles in:

  • AI Operations
  • Business Analysis
  • Customer Experience
  • Process Improvement

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