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iTELade

Self-hosted infrastructure and operational tooling for modern IT environments

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About iTELade

iTELade focuses on self-hosted infrastructure, IT operations, service management and security-oriented tooling.

We build and maintain practical systems for day-to-day administration: identity and access management, networking, DNS, mail, monitoring, automation and internal service platforms.

Infrastructure ITSM Security Self Hosted Automation

Featured projects

Self-hosted IT service management platform designed for internal IT teams and customer-facing support.

  • ticket and request management
  • customer and agent portals
  • LDAP / SSO integration
  • SLA and workflow automation
  • asset management
  • queues and ticket linking
  • knowledge base integration

Knowledge and documentation platform developed alongside Service Desk.

  • structured technical documentation
  • troubleshooting and operational articles
  • searchable internal knowledge
  • Service Desk integration
  • self-hosted deployment

Infrastructure stack

Core technologies
Area Technologies
Systems Linux · Ubuntu · Windows Server · Active Directory
Identity LDAP · Keycloak · SSO
Containers Docker · Docker Compose
Networking WireGuard · MikroTik · Nginx
DNS PowerDNS
Mail Mailcow
Development Git · GitHub · GitHub Actions
Operations Monitoring · Incident handling · Service status · Automation

Operations

Public-facing service availability is published at status.itelade.pl.

Administrative services are kept separate from public-facing applications, with access controls built around private networking, centralized identity and least-privilege principles.

Open source

Public repositories are used for projects that can be developed openly. Internal infrastructure configuration, credentials and private operational data remain outside public repositories.

Popular repositories Loading

  1. service-desk service-desk Public

    Self-hosted service desk with customer portals, workflows, automation, SLA and Docker deployment.

    JavaScript 1

  2. service-desk-knowledge-base service-desk-knowledge-base Public

    Knowledge base for iTELade Service Desk, synchronized with the Service Desk knowledge module.

    JavaScript 1

  3. .github .github Public

Repositories

Showing 3 of 3 repositories

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