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Update volunteer-support-guide.md
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hfrlucka authored Aug 5, 2024
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Expand Up @@ -26,9 +26,9 @@ The content of this guide can be adapted by individual organizations to help the
management policies and procedures to reduce burnout and improve the experience of their volunteers.

## Definitions
*Volunteer* - those "who collaborate in libre software projects in their free time not profiting economically in a direct way from their effort." (Robles et al., 2005)
*Burnout* - emotional or physical exhaustion, usually as a response to chronic emotional and interpersonal stressors on the job
*Marginalized groups* - groups who historically have been underserved and undervalued, largely due to identity demographics
- *Volunteer* - those "who collaborate in libre software projects in their free time not profiting economically in a direct way from their effort." (Robles et al., 2005)
- *Burnout* - emotional or physical exhaustion, usually as a response to chronic emotional and interpersonal stressors on the job
- *Marginalized groups* - groups who historically have been underserved and undervalued, largely due to identity demographics
(e.g. people who are BIPOC, women, gender minorities, etc.)

## Problem Statement
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