fix(e): disable temporarly pla n customer idetification

[jog1t]

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Project	Deployment	Preview	Comments	Updated (UTC)
rivet-inspector	Ready	Preview	Comment	Oct 26, 2025 11:20pm

2 Skipped Deployments

Project	Deployment	Preview	Comments	Updated (UTC)
rivet-cloud	Ignored			Oct 26, 2025 11:20pm
rivet-site	Ignored			Oct 26, 2025 11:20pm

[jog1t]

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This pull request is not mergeable via GitHub because a downstack PR is open. Once all requirements are satisfied, merge this PR as a stack on Graphite.
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• fix(e): disable temporarly pla n customer idetification #3272 👈 (View in Graphite)
• fix(fe): fix aligment of icons in dc region #3271
• fix(fe): redirect engine users to connect page when there's no actors #3269 : 1 other dependent PR (#3270 )
• fix(fe): empty token it is a valid token #3268
• main

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[claude]

PR Review: Temporarily Disable Plain Customer Identification

Summary

This PR temporarily disables Plain customer identification in the Clerk authentication flow and adds theme customization to the Plain chat widget configuration.

---

Issues Found

1. Critical: Typo in PR Title and Commit Message

• Title: "fix(e): disable temporarly pla n customer idetification"
• Issues: "temporarly" → "temporarily", "pla n" → "Plain", "idetification" → "identification"
• Action Required: Update the PR title and consider amending the commit message for clarity

2. Code Quality: Commented-out Code

While temporarily disabling features with comments is acceptable for quick fixes, consider:

• Adding a TODO comment explaining why this is disabled and when it should be re-enabled
• Creating a follow-up issue to track re-enabling this functionality
• Adding context about what problem this solves

Suggested improvement:

// TODO(ISSUE-XXX): Temporarily disabled due to [specific issue]
// Re-enable once [specific condition] is met
// if (typeof Plain !== "undefined") {
//   Plain?.setCustomerDetails({
//     clerkId: clerk.user?.id,
//     email: clerk.user?.primaryEmailAddress?.emailAddress,
//   });
// }

3. Formatting: Inconsistent Indentation

In vite.cloud.config.ts lines 22-24, the new theme configuration uses inconsistent indentation (appears to use spaces instead of tabs).

Before:

    Plain.init({
      appId: 'liveChatApp_01K5D3WHR3CGKA56RPRMBB7FX0',
	  hideLauncher: true,
	  theme: 'dark',
	  primaryColor: '#FF4F00',
    });

Ensure consistent tab usage throughout the file to match the project's formatting standards.

---

Positive Observations

✅ Safe Temporary Fix: Using comments to disable code rather than removing it makes it easy to re-enable later
✅ Type Safety: The existing typeof Plain !== "undefined" check shows good defensive programming
✅ Theme Enhancement: Adding dark theme and primary color configuration improves UX consistency

---

Questions/Suggestions

1. What issue prompted disabling Plain customer identification? Adding context in the PR description would help reviewers and future maintainers understand the reasoning.

2. Is there a tracking issue for re-enabling this? If not, consider creating one to ensure this doesn't get forgotten.

3. Theme values: The primary color #FF4F00 appears to be Rivet's brand color - confirm this matches your design system.

---

Test Coverage

⚠️ No tests found for waitForClerk.ts. While this is a frontend integration file and may be difficult to test, consider:

• Adding integration tests for the authentication flow
• Testing the identify function in isolation
• Documenting manual testing performed for this change

---

Security Considerations

✅ No security concerns identified. The change reduces data sharing with Plain (which is actually more privacy-preserving in the short term).

---

Performance Considerations

✅ No performance impact - if anything, slightly reduces runtime overhead by skipping the Plain integration.

---

Recommendation

Approve with minor changes requested:

1. Fix typos in PR title/commit message
2. Add a TODO comment with context and tracking issue
3. Fix indentation inconsistencies
4. Update PR description with context about why this is being disabled

Once these are addressed, this is safe to merge as a temporary fix.

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commit: f8b6b16