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Clarify that calling rate limits also apply to faxes #712

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Merged
Devon-White merged 4 commits into from
Dec 12, 2025
Merged

Clarify that calling rate limits also apply to faxes #712

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7464faf
Update signalwire-rate-limits.mdx
hey-august Dec 8, 2025
2936b03
Merge branch 'main' into hey-august-patch-3
hey-august Dec 10, 2025
3b7f6e8
Merge branch 'main' into hey-august-patch-3
Devon-White Dec 12, 2025
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Merge branch 'main' into hey-august-patch-3
Devon-White Dec 12, 2025
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4 changes: 3 additions & 1 deletion website/docs/main/home/platform/basics/general/signalwire-rate-limits.mdx
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Expand Up @@ -22,6 +22,8 @@ For example, exceeding the Voice rate limit does ***not*** cause outbound messag
[View pricing](https://signalwire.com/pricing/voice)
and [contact Support][3] to increase calling throughput.

Because faxes are sent via phone calls, the below rate limits apply to faxes as well.

| Value | Default limit |
| :----------------------------------- | :------------------------ |
| Calls | `1` call per second (CPS) |
Expand Down Expand Up @@ -75,4 +77,4 @@ If you would like to raise your Voice or Messaging backlog, [request an increase
{/* Links */}
[1]: /platform/dashboard/guides/how-to-request-an-increase-to-your-signalwire-space-limits (Request an increase to Space limits)
[2]: https://signalwire.com/products/cloud-messaging/high-throughput-messaging (Pricing and other information about high-throughput messaging)
[3]: https://support.signalwire.com/portal/en/newticket (Contact Support)
[3]: https://support.signalwire.com/portal/en/newticket (Contact Support)