[CSO-286] Add payment method management instructions to billing FAQ#500
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Naledi-Civic merged 5 commits intomainfrom Feb 25, 2026
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Summary
Adds clear step-by-step instructions for managing payment methods in Civic Nexus billing documentation.
Changes
Related Jira Ticket
CSO-286 - [Dev Doc Update] Billing - Add Payment Method Management Instructions
https://civicteam.atlassian.net/browse/CSO-286
Context
This documentation update addresses user confusion about managing payment methods. E2E testing was completed via CSO-217 to validate the actual flow through Nexus UI and Stripe portal.
Source: Row 11 of Kapa Analysis sheet - User query: "test: how do i change or remove my nexus payment method?"
Documentation URL
https://docs.civic.com/nexus/billing
Checklist